Maryland IT Services and Solutions | Network Support

Services & Solutions

MNS Group offers a wide range of services and solutions to our customers. We can help you decide what your needs are through a comprehensive analysis of your business, your network, and your existing systems.

We offer three types of service packages depending on the size and complexity of your network.

These are:

Hourly services for projects and emergencies.
Flat -rate full remote support packages and onsite support at reduced rates. Usually best for offices with 10 to 100 computers or more complex networks involving multiple sites.
Flat-rate full-service technology management, including 24/7 automated monitoring of critical systems, proactive management of software and system upgrades, and comprehensive integration and CIO/CTO services.

We understand that no two businesses have the same needs or concerns when it comes to technology. We will work with you to determining the best service offering or hybrid for your needs. Our first Virtual CIO (VCIO) meeting is always free of charge, and while under contract included as often as quarterly at no additional fee!

Regardless of the service package you choose, all our clients have access to the same highly trained staff and award winning support tools. Our technicians average 12 years of experience in high level enterprise network management and hold top level industry certifications from companies like Microsoft, Cisco, Novell and Red Hat. We have extensive experience with supporting systems such as, but not limited to:

Microsoft Windows servers, NT 4.0 through 2008 R2 Enterprise (including the Small Business Server Versions)
Microsoft Exchange Servers and SendMail, Red Hat, Suse, Debian, Novell Linux Variants, SCO Unix, BSD and OpenBSD
Cisco IOS and PIX Firewalls, SonicWall, WatchGuard, FortiNet
Novell Netware 3.2 and higher, Apple OS 9.x and up (OS X etc.)
In addition we also support most common desktop applications and legacy software
Android, Windows Mobile, Blackberry, IPad, IPhone

We work with many top vendors such as CDW, Dell, Apple, and HP to name drop. We leverage these relationships to get our clients the best prices on new systems and hardware, and we never resell or mark up purchases.