MNS Group Services: Download .pdf

MNS Group offers a wide range of services and solutions to our customers. We can help you decide what your needs are through a comprehensive analysis of your business, your network, and your existing systems

We offer three types of service packages depending on the size and complexity of your network.

These are:

• Hourly services for small clients, typically 1-8 computers.
  
  
• Prepaid support packages including both phone and onsite support at reduced rates. Usually best for offices with 10 to 20 computers or more complex networks involving multiple sites.
  
  
• Flat-rate full-service network management, including 24/7 automated monitoring of critical systems, proactive management of software and system upgrades, and comprehensive integration services dedicated to making your IT investment work for you, not against you. All of this is at a fixed monthly fee so you can plan your IT budget around your business needs.
  

We understand that no two businesses have the same needs or concerns when it comes to technology. We will work with you to determining the best service offering or hybrid for your needs. Our first meeting is always free of charge!

Regardless of the service package you choose, all our clients have access to the same highly trained staff and award winning support tools. Our technicians average 12 years of experience in high level enterprise network management and hold top level industry certifications from companies like Microsoft, Cisco, Novell and Red Hat. We have extensive experience with supporting systems such as:

• Microsoft Windows servers, NT 4.0 through 2003 R2 Enterprise 64 bit (including the Small business Server Versions)
• Microsoft Exchange Servers and SendMail, Red Hat, Suse, Debian, Novell Linux Variants, SCO Unix, BSD and OpenBSD
• Cisco IOS and PIX Firewalls, Novell Netware 3.2 and higher, Apple OS 9.x and up (OS X etc.)
• In addition we also support most common desktop applications and legacy software.

We work with many top vendors such as CDW and Dell and leverage these relationships to get our clients the best prices on new systems and hardware, and we never resell or mark up purchases.